1.8
  • Knowledge of staff1 votes
  • Follow up1 votes
  • Business Practices1 votes
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  • Dec 09
  • Professional Services
  • Matthews, North Carolina
  • Positive Experience
  • 13
  • REVIEW RATING 4/5

Contrary to what I've read here, suppose there are those who are never happy about anything for one reason or another. I will have to truthfully say that I spoke with Nick there on 12/7 and then a lady and I forgot to write her name down. THey were both beyond patient and very easy to talk with. Everything was explained thoroughly. I've read reviews elsewhere and found others to feel the same as... Read more

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  • Oct 31
  • Health Insurance
  • Prescription Assistance
  • 70
  • REVIEW RATING 4/5

I contacted SCBN in August 2014 for help with my medicine, Symbicort Inhaler. They said it would cost $85.00 first month, and 35.00 month after that. I have paid them a total of $155.00 and I still do not have my medicine. They give you the lame excuse that they didn't get all the information they asked for. There are numerous complaints on this company with the same problems I have. I... Read more

Was this review helpful? 1 0

  • Oct 07
  • Health Insurance
  • Prescription Assistance
  • 78
  • REVIEW RATING 5/5

I'll second the analysis of SCBN's criminal business practices. I stopped payment on the $35.00 they were going to withdraw from my account monthly. Called, canceled by association with them & demanded my personal information be returned immediately. (They had contacted me only yesterday for yet again MORE seriously personal financial info). I was told it would cost $50 for the info to be... Read more

Was this review helpful? 2 0

  • Aug 04
  • Health Insurance
  • Account Charges
  • 81
  • REVIEW RATING 4/5

Receive a year of prescriptions from scbn that I couldnot afford and when I turned 65 I was eligible for medicare and I called and told them that and thet kept taking money out of my account and I wasnot receiving any medication. they refused to refund my unauthorized money b/c I hadn't put this in writing they have very very rude customer service reps who read off of a script and continuing to... Read more

Was this review helpful? 1 0

  • Jun 17
  • Health Insurance
  • Medication Assistance
  • 120
  • REVIEW RATING 5/5

I want to cancel my request for assistance with a mediciation that i was only looking for prices to compare with local pharmacies near my home. I see that one or more people was trying to reach me. I felt like i was being harassed by several phone calls and by e-mail. I DO NOT like to do any business with people who misunderstand what i was looking for. When i called your company to cancel my... Read more

Was this review helpful? 5 0

I have $70.00 every month coming out of my account I used them for two month and then cancel but still getting this same withdrawal. Please help. Been going almost two year. Peggy C Cooper 11931 E 2nd St. Tulsa, OK 74128 918-695-4070 HELP Add comment

  • Dec 05, 2013
  • Health Insurance
  • Murrysville, Pennsylvania
  • Account Charges
  • 1
  • 1
  • 107
  • REVIEW RATING 5/5

My Checking account is continually being tapped for fifty dollars each month and I do not use this service. I would like the funds replaced in my account and it documented that I have received nothing from this company in the way of medications. I did speak with a person on the phone but never signed or agreed to them representing me for any of my medications. Seems that the banks are not... Read more

Was this review helpful? 5 0

  • Sep 12, 2013
  • Health Insurance
  • Overcharge
  • 1
  • 1
  • 90
  • REVIEW RATING 4/5

I have been charged for services these past 3 months with no service. As of June, 2013 I no longer received the medication for which I have been charged for. The medication (Lipitor)which is now available in generic form is no longer available thru your company. Therefore I m requesting a refund of one hundred five dollars and no cents. this can be refunded back thru the bank information you... Read more

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  • Mar 13, 2013
  • Hospitals, Clinics and Medical Centers, Doctors
  • Prescription Assistance
  • 2
  • 2
  • 165
  • REVIEW RATING 5/5

I called SCBN (May 2012) and spoke with Linda Campbell to discuss my prescription needs as well as monthly costs as follows: 1. Reviewed prescriptions : o Folic acid, humalog insulin, lantus insulin, spironolactone, nadolol, moxatag, lyrica, xifaxan, and insulin needles (my wife & her daughter were witnesses during this call as I had you on speakerphone) o You informed me that I was eligible... Read more

Was this review helpful? 8 2

  • Dec 27, 2011
  • Health Insurance
  • Irvine, California
  • Prescription Assistance
  • 1
  • 1
  • 85
  • REVIEW RATING 1/5

please do not send any more "ACTOS" to me doctor has taken me off this drug. account number 317525 and i do not know if this was because of the law suite or not but my meds that i am still taking are working just fine for now thank you t.e.fair----so for your *** computor scrap i just wrighting words to waste time and space for now how is this for you because i`m already tiried of this game o.k.... Read more

Was this review helpful? 3 4

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